Privacy Policy

Introduction

Jita88 (jita88.bar) takes your privacy seriously. This Privacy Policy explains in detail what information is collected when you use our website or app, how that information is used, and where it is stored.

Our Privacy Policy is built in compliance with international data protection standards. Reading it will tell you what rights you have and how you can take control of your own data.

Our Data Protection Principles

1What Information We Collect

We collect certain necessary information to create and manage your account on Jita88. This data is used solely to improve platform services and ensure your security. We never collect information beyond what is required.

2How Your Information Is Used

Jita88 uses collected data only for specific, defined purposes. We never misuse information or sell it to third parties. Protecting your privacy is our top priority.

• Data is used to create and manage your account.
• Financial information is used to verify payments and process deposits and withdrawals.
• Device information is used for fraud detection and account security.
• Gaming data is used to improve customer service quality and deliver a personalized experience.
• Data may be used to fulfill legal obligations and report to regulatory authorities.
• Contact details are used to send promotions and bonus notifications — you can opt out of these at any time.
• Data is analyzed to monitor suspicious activity and ensure responsible gaming.

3Data Sharing & Third Parties

Jita88 never sells, rents, or unauthorizedly shares your personal data. In specific circumstances, limited information may be shared with trusted parties — and even then, your privacy remains fully protected.

• Payment Provider: Minimal information is shared with payment services such as bKash, Nagad, and Rocket solely to verify transactions.
• Security Partner: We work with trusted technology partners to maintain robust cybersecurity.
• Legal Authorities: Information may be disclosed to relevant authorities under a court order or legal obligation.
• Game Providers: Limited data may be shared with licensed game providers for the purpose of operating games.

4Cookies & Tracking Technologies

Jita88 uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser that allow you to browse conveniently without logging in every time.

• Essential Cookies: Essential for keeping the platform running. The site cannot function properly without these.
• Analytics Cookies: Used to understand which pages are visited most — this is entirely anonymous data.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Marketing Cookies: Used to show relevant promotions. You can disable this through your browser settings.

5Data Retention Period

Jita88 does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations and security requirements.

• Account data — retained for the lifetime of the account and for 5 years after closure.
• Transaction records — retained for up to 7 years as required by law.
• Gaming logs — retained for up to 1 year for security monitoring purposes.
• Cookie data — automatically deleted at the end of a session or after a maximum of 30 days.
• KYC documents — retained after verification in compliance with legal obligations.

6Your Rights

Jita88 believes you should have full control over your own data. We therefore provide you with the rights listed below. To exercise any of these rights, please contact our support team.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that processing of your data be paused.
• Data Portability: You can request a copy of your data in a portable, commonly used format.
• Right to Object: You may request to be excluded from marketing messages or profiling.

7Account Security

Jita88 employs advanced security technologies to keep your account safe. Your own vigilance is equally important — following the tips below will significantly strengthen your account's protection.

8Policy Updates

Jita88 reserves the right to update this Privacy Policy at any time. We will post a notice on the website and inform registered users before any significant changes take effect.

• The date of the most recent update is shown at the top of this page.
• You will be notified by email in advance of any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you disagree with the policy, you may request to close your account.

9Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our support team. We take your concerns seriously and aim to respond promptly.

• Chat with us directly via Live Chat — available 24 hours a day, 7 days a week.
• Email us at: [email protected] — we'll get back to you within 48 hours.
• Average response time: just 5 minutes (via live chat).
• Full support is available in Bengali.

Frequently Asked Questions (FAQ)